Responsible Gaming
Gaming Should Be Entertainment
At Accento Cafe, we believe that online casino gaming should be enjoyable entertainment only. Gambling should never be considered a way to earn money, solve financial problems, or as a source of income. It carries financial risk, and you should only gamble with money you can afford to lose.
We are committed to promoting responsible gaming and supporting our players in maintaining a healthy relationship with online gambling.
Age Verification
Online gambling in Great Britain is only available to individuals aged 18 years and over. We strictly verify all player ages during account registration and reserve the right to request additional documentation to confirm your age and identity at any time.
If you are under 18, or under the legal gambling age in your jurisdiction, you must not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover lost money
- Hiding or being secretive about your gambling activities
- Gambling with money needed for essentials (bills, rent, food, medications)
- Unable to stick to a budget or spending limits
- Neglecting family, friends, work, or school due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Lying to friends or family about your gambling activities
- Borrowing money to gamble or pay off gambling debts
- Experiencing mood swings related to gambling wins and losses
Self-Help Tools & Protections
We provide several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose in a specific time period
- Reality Checks: Receive periodic notifications during gaming sessions to remind you of elapsed time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Session Reminders: Set time limits for your gaming sessions
To access these tools, log into your account and visit the Responsible Gaming section of your player settings.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, professional support is available from these trusted organizations:
United Kingdom
- GamCare – Free counselling, advice, and information service
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Allows you to exclude yourself from all UK-licensed online gambling operators - Gamblers Anonymous – Peer support and recovery programme
Website: www.gamblersanonymous.org.uk
Phone: 0207 384 3060
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Telephone: 0800 1 372 374 (free counselling)
If You Need Help
Please reach out today. There is no shame in seeking help for problem gambling. Support is available 24/7 from trained professionals who understand what you're going through.
Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your GP who can provide referrals to specialist services.
Your wellbeing is our priority. If you wish to self-exclude from Accento Cafe, please contact our customer support team at [email protected] or use the self-exclusion tool in your account settings.